Terms & conditions

Please read this policy carefully, by accessing or using this website you agree with our terms of use and selling terms which apply every time you buy products and services from us online.

This terms explain important information about how we sell stuff to you.

By placing an order you agree the content of this terms and conditions.

In these Terms:

"Website" means Our website www.cherkyfoods.com

"Goods" means the products we sell in our website which We will supply to You in accordance with these Terms and Conditions.

"Order" means an order which You place with Us detailing the Goods You wish to buy from Us.

"We/Us/Our" means Pichurris Trading Group S.L. company registered in Spain with the VAT number B16965055 or to the brand Cherky.

"You/Your" means you, the person using Our Website and/or buying products or services from Us and with the condition of user and/or client.

About this website

This Terms of Use and Selling Conditions govern the selling conditions and use of the website www.cherkyfoods.com property of Pichurris Trading Group S.L. and the products and services purchase conditions offered through the website.

The Website is an e-commerce to market the products and services offered by Pichurris Trading Group S.L., a Spanish company located in C/ Antonio García Martín n3 2J, 09007, Burgos with VAT number B16965055.

By using the Website the user accepts the Terms of Use and becomes a Cherky customer. The personal information obtained about the customer will be part of the file “web user” property of Aesthetic Clothing Company S.L. The company will treat this information in compliance of the Privacy Policy

We encourage You to read carefully the Terms of Use and the Privacy Policy before using Our Website. Every transaction made through the Website are governed by the Terms of Use and the buying/selling terms. If You do not agree with this Policy You should not use this Website.

Cherky provides information about the Products and Services, ours or from third parties, and offers the possibility of purchasing and booking them through the Website

The people who pretend to use the Website and/or purchase any Product or Service must have the “client” status, which is acquired accepting this Terms Of Use.

Every Client or user must be at least 16 years old with enough legal capabilities to hold a contract.

Cherky operates through the Website only within the European Union and the United Kingdom.

Our rights in the website

The Copyright and other ownership rights ("Intellectual Property Rights") in this Website and its contents, including design, text, logos, trade names, graphics, software and any other material, are owned by Us or Our licensors. You must not yourself or allow anyone else to publish, copy, distribute or modify any of the content of this Website.

The users should view this Website and print pages only for personal use. Any other use is not allowed without Our prior consent.

The copy, reproduction or use any of the trademarks, logos or brand names which appear on the Website is not allowed.

About the Products and Services

The Goods descriptions offered through the Website are based on the information and documentation provided by Our suppliers and collaborators. Any, graphic, picture and video about the Products and services and any brand, trademark or sign of any class within the Website has as a main goal to provide the largest amount of information to the Client.

Some campaigns could be bound to the present Terms of Use and conditions to a further special selling conditions. In any case those selling conditions will be always available for the customer in a link in that particular campaign along the Product description.

Price

Prices are published clearly on the Website, nevertheless this prices do not include delivery charges for the goods purchased. Delivery charges are detailed in the payment process and must be accepted by the customer when placing the order. 

Prices and product conditions could vary over time, in any case, for a specific order, the price and conditions that will affect are those indicated when the customer placed the order.

We keep the right of taking the payment from the moment we receive the order.

Product purchase and order fulfilment.

The purchase of goods by the customer through the Web Site will be done following the procedure detailed in the section “Purchase Form”

In order to place an order, the Client must have over 16 years old. if the customer is under 14 years old we can not accept any personal information.

When the Customer place the order, we will send an email with the number and details of that order.

In the given case of an issue with the delivery of the content of the order, we will get in touch with the Customer as soon as possible to inform about the situation and suggest a solution.

The Customer will be able to cancel the order anytime and with no additional cost on the condition that the order price has not been collected and/or sent.

The product will only be reserved when the payment has been confirmed not when an item is added to the basket.

Cherky will send to the customer’s email within 24 hours next to the order placement by the customer a confirmation email with the receipt of the purchase.

Payment

We accept payment via Paypal and most major credit and debit cards including Visa, Mastercard, and American Express. You must only use a card if You are the named cardholder. By placing an Order, You confirm that You are the authorised cardholder. All credit and charge card holders are subject to validation and security checks as well as authorisation by the card issuer and any additional terms imposed by the issuer. If the issuer does not authorise payment, We will not accept Your Order.

If We do not have sufficient stock of Goods, We will notify You by e-mail or telephone and Your credit or debit card transaction will be cancelled so that You will not be charged. We will do this as soon as possible and by no later than 30 days from the due delivery date. We will not be responsible for any compensation if Goods which You order are not available for any reason.

Returns

The Customer will be able to cancel the Order anytime and with no additional cost on the condition that the order has not been collected and/or sent. Once the order has been paid and/or sent all sales are final, food items are not eligible for returns. We only make returns if there is a product with the packaging damaged or in bad condition

We will pay for the cost of the return only if we have made a mistake with your order or if one of the items has a fault or damage when you receive them. I any other case the shipping cost of returning an item will be paid by the customer.

To process a return or cancellation write us to info@cherkyfoods.com to provide the info required and the reason for the return. We will process it as fast as possible.

The address for returns is:

Calle Barranco, 16 26130 Ribafrecha La Rioja (Spain)

We encourage you to use a shipping method you can track as we are not responsible for lost items.

All the returns will be made through the original payment method.

Liability

To the extent that We are liable to you in respect of breach of contract, for negligence or for any other legal liability in relation to the goods or this contract or otherwise, our total liability to you will be limited to three times the price of the Goods which are the subject of the liability, paid by You to Us and any losses which are foreseeable as a direct consequence of Us breaking Our contract with You.

Except unless We explicitly state elsewhere, We shall not be responsible for any indirect or special losses which happen as a side effect or consequence of any loss or damage or for anything which We or You could not reasonably anticipate. This includes but is not limited to the following:

lost profits, loss of income or revenue, loss of savings, loss of data, loss of use of money.

Terms modification

Cherky holds the right to modify, anytime and with no previous notice, the aspect and configuration of the Website and the Terms of Use, Selling Conditions and Privacy Policy.

Customers and users will always have this Terms of Use and Selling Conditions in a visible and accessible place to make as many enquiries as the Customer want.

Law and jurisdiction

This contract will be discussed and governed according to the Spanish Law.

This contract has been written originally in Spanish and the user accepts the Spanish version of the current document will prevail among any other version in a another language.

The parties agree to resolve any conflict by being subject to La Rioja (Spain) Courts.