Refund policy

Your satisfaction is our top priority. While we hope you love our products as much as we do, we know things don't always work out, so we offer a 100% Satisfaction Guarantee.

If there is a problem, let us know within 30 days of receiving your order and we’ll make the refund, replacement or exchange easy.

To initiate, simply email us at info@cherkyfoods.com. If we approve your refund, it will be deposited in the credit card or the PayPal account used to make the payment. Please note it may take a few business days to reflect the refund on your card statements.

Please note: there are certain exceptions that apply. Specifically:

• The product must have been purchased directly from us though one of the following channels: our website or our Amazon page. If you purchased the product from a third party, please contact that seller or retailer to resolve your issue.
• For orders placed through Amazon, please first resolve any shipping or delivery issues directly with Amazon customer service.

If you receive a damaged product or are experiencing other issues with your product, email us at info@cherkyfoods.com.

For returns assistance or questions about our policy, you can reach our team at info@cherkyfoods.com.

In no event will any replacement or refund constitute an admission of any kind by Cherky Foods. We reserve the right to fully investigate claims that we believe may be unfounded or fraudulent.